Things on our minds

A placeholder to share our experiences, perspectives and things "on our minds".  Perhaps some of them will resonate with you..

December 18, 2012

When was the last time you experienced poor (non satisfactory) quality of a product / service?!

When was the last time you shared a feedback with the product / service provider about your non satisfactory experience ?!

This post got triggered by two of my recent personal...

December 12, 2012

While working with business leaders,  I often hear – we yet again missed our monthly / quarterly / annual targets…

The business leadership spends hours and days during various management  meetings to talk about what`s going on (and often they are at a loss!), and even s...

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