Things on our minds

A placeholder to share our experiences, perspectives and things "on our minds".  Perhaps some of them will resonate with you..

June 10, 2014

During the last few days, I have had conversations with quite a few people (clients and some industry professionals) on the topic of issues and challenges (as they described it) associated with off-shoring & outsourcing. I prefer to call them the realities and opportun...

May 12, 2014

At the client end, I facilitated a session earlier this morning with a set of new joiners to the organization.

A group of individuals with varied degrees of experiences, across different kinds of organizations – having lots of enthusiasm, energy, keenness to learn and c...

September 6, 2013

‘Leadership! Has anyone seen any leadership around here? Because I for one can’t see any!’ Cried out one of the graduates who had been in the business a year, during one of the trainings I was running.

The outburst came about because we had started a discussion on how w...

March 18, 2013

Over the last few days, I have had several snippets of interesting and stimulating discussions with various colleagues, fellow opex professionals and executive leadership.  However, somehow the BIG food for thought was elusive.

And, earlier today – came the moment of tr...

February 13, 2013

Over the last few days, while interacting with several business leaders – I have been deliberating on the topic of key differentiators between successful and not so successful organizations.

In some of the discussions – even the definition of success got debated.

For me,...

January 31, 2013

In one of my earlier posts, I had written about several organizations struggling to manage the void between their strategy and realization of results.   I had shared my experiences vis-a-vis the lack of planning, alignment and execution focus at organizational levels l...

January 7, 2013

In several of my recent readings and discussions, I see and hear concerns being raised about several organizations going awry with respect to cost reduction efforts.

No matter what industry you are in – it`s critical to be innovative and do the right things (i.e. be eff...

December 18, 2012

When was the last time you experienced poor (non satisfactory) quality of a product / service?!

When was the last time you shared a feedback with the product / service provider about your non satisfactory experience ?!

This post got triggered by two of my recent personal...

December 12, 2012

While working with business leaders,  I often hear – we yet again missed our monthly / quarterly / annual targets…

The business leadership spends hours and days during various management  meetings to talk about what`s going on (and often they are at a loss!), and even s...

November 30, 2012

We often use the words Excellence and Quality interchangeably.  Quality in its most basic sense is defined as the performance standard / specification vis-à-vis product and service offerings – in line with customer expectations.  At a much more holistic level – quality...

Please reload

© Enabling Excellence 2020

All rights reserved